Branch Chief, Training, Marketing, and Communications
Jordene is Chief of the Training, Marketing, and Communications Branch. In this role, she leads EEO and EDI training services and marketing to all NIH employees. Her team is committed to an NIH-wide shared understanding, commitment, and adherence to equity, diversity and inclusion. Her team develops engaging training and marketing services and solutions to increase knowledge about EEO and EDI and to ensure employees know how to access available resources.
Jordene began her government career as an employee of the Department of Interior (DOI) and then for the US Department of Defense (DOD), developing educational materials for both agencies. She also served 16 years with Xerox to support the US Department of Education (ED), developing and delivering educational, public awareness, and targeted marketing materials for diverse audiences. She managed public-facing websites to educate, train, and increase awareness of the department’s higher-education programs. Before coming to the NIH, Jordene worked for the US General Services Administration (GSA), where she was responsible for marketing, outreach, communications, and training. She created an interactive Knowledge Repository as a productivity tool for the agency. She also designed and developed a data system with dynamic real-time visualization and an Executive Dashboard that allows GSA to measure and evaluate marketing and outreach effectiveness.
In addition, Jordene has extensive marketing and communications experience in industry, including her work at two national publishing companies -- Ziff-Davis Publishing Company and Aspen Publishers. Jordene has evaluated US laws, regulations and policy over the years to share and distill clear, easily understood information needed by diverse target audiences. She develops and manages strategic plans and is committed to team success.
Originally born in Washington, DC, Jordene has lived in Maryland all her life. She received her Bachelor of Arts Degree in Government and Journalism from the University of Maryland in College Park, MD.