Question 5


What should a manager do after a reasonable accommodation request has been made?


The manager and employee or applicant should promptly engage in an “interactive process” with the employee to determine whether and what type of an accommodation is appropriate. When engaging in the process, the manager and employee or applicant will consider the essential duties, the functional limitations imposed by the disability or medical condition, and the effectiveness of the various options for reasonable accommodation that could mitigate the effects of those functional limitations.