Informal/Formal Complaints

Stephon Scott

Stephon L. Scott

Acting Division Director, Resolutions and Equity

Stephon has over 20 years of federal government service (military & civilian). He currently serves as Acting Director of the Resolutions and Equity Division, where he provides managerial oversight of the EEO Compliance Team. Recently, he served as the Senior Policy Advisor to the Director of EDI; there, he assisted in the development of comprehensive and strategic approaches to diversity management and identifying and addressing racial and other workplace inequities at the NIH.

Additionally, Stephon has served as Acting Director of the Guidance, Education, and Marketing Division in EDI, where he provided leadership on effective EEO and D&I marketing and communication strategies, as well as equitable access for the NIH community. He has also served as Branch Director of EDI’s Access & Equity Branch. There, he led the EDI Accessibility Consultancy, whose portfolio of services included Language Access, Reasonable Accommodation, and EEO Guidance. He has also served as the Team Leader and Subject Matter Expert for the Centers for Medicare & Medicaid Services’ (CMS) Reasonable Accommodation Program, Office of Equal Opportunity & Civil Rights.

Prior to CMS, Stephon served the State of New Mexico, the University of New Mexico, and Albuquerque Public Schools (APS) as an educator, community outreach coordinator, project coordinator, diversity trainer, language access facilitator and collaborator, and higher education academic advisor.

While at APS, he served as the organization’s content expert on Social Cultural Studies and applied that expertise toward developing data-driven Cultural Proficiency trainings and equitable policies and curriculum.

Stephon's Master of Public Administration (MPA) professional paper, entitled “‘WHITES ONLY’ Racially Restrictive Real Estate Covenants: Albuquerque, New Mexico, 1940-1948,” earned him the Ferrel Heady Award for Most Outstanding Professional Paper, 2007-2008. That research has led to two investigative news reports and New Mexico (NM) county commissioners collaborating to remove racist language from NM property deeds (Dec.2020). As a Ronald E. McNair Scholar—and throughout his studies—Stephon has conducted extensive [unpublished] research on the construction of race and how it has been weaponized to control and oppress groups of people.

As a law student, Stephon served as a legal intern with the Office of General Counsel, Office of the Governor, Chief Counsel, State of New Mexico. He also worked as a law clerk with The Pueblo of Laguna Tribal Courts, Office of the Prosecutor, and with the Bernalillo County Attorney’s Office, Bernalillo County, New Mexico.

Presently, Stephon is pursuing his Ed.D. (ABD) in Educational Leadership, with an emphasis on Educational Design.

Mr. Scott’s watch-phrase is “where there is will and opportunity, advancement is sure to follow!”

Mr. Scott is also a United States Army combat veteran. He is married to his “North Star” and is the father of three children and three stepchildren, all of whom are blessings.

Kenrick Small

Kenrick Small

Branch Director, Formal Complaints

Kenrick worked at the Food and Drug Administration since 2014 as a Formal Complaints Specialists and served as the Acting Director for Compliance and the Team Lead of the Compliance Team. He directed the coordination of assignments for all duties of the Compliance team including the preparation of accept/dismissal letters, issuance of reports of investigation, and transmittal of EEO complaint files, the processing of and the coordination of all appeals and remanded cases. From 2009-2013 Kenrick worked at the Department of Health and Human Services, as a Senior EEO Specialist. There he perform the full range of EEO services including, but not limited to complaint processing and adjudication functions, administering diversity management initiatives and administering affirmative employment and special emphasis programs. Kenrick’s EEO experience continues back to include Civil Rights Specialist, Attorney at Law, Probation Officer, Correctional Counselor, etc.

Kenrick earned his J.D., at Western New England College School of Law, Springfield, MA, and his Bachelors in Sociology at Springfield College in Springfield MA.

Eric Hebron

Eric Hebron

Branch Director, Informal Complaints

Eric joined EDI as the Branch Director for the Informal Complaints Branch in March 2014. He brings a variety of talents to this position with a keen eye towards alternative dispute resolution (ADR). In 1999, Eric was offered a job as the Internal Ombudsman for the Washington Metropolitan Transit Authority providing confidential resolution of internal disputes between employees and management. He also provided training to managers and employees on various topics ranging from Conflict Coaching, 360-degree feedback surveys, and Interpersonal Skill Development.

In 2008, Eric was offered a position at the U.S. Pentagon Force Protection Agency (PFPA) as an ADR specialist. At PFPA, he served as an EEO liaison to the Director, the EAP Coordinator, and an employee relations specialist. In 2010, Eric began working at the U.S. Food and Drug Administration as a Conflict Prevention and Resolution Specialist. Certified as an EEO Counselor, he has extensive experience with EEO informal complaints and has tirelessly worked to resolve complaints of discrimination before they become formal complaints.

Born in Annapolis, Maryland, Eric earned a Bachelor of Science in Psychology at Morgan State University in 1988. Interested in continuing his education in the field of Counseling, he enrolled at the University of Maryland, School of Social Work specializing in Employee Assistance Program Counseling (EAP). Eric obtained a Master of Social Work in 1992, and has also received certifications in Organizational Development from Georgetown University and the American Society for Training and Development (ASTD). In 2007, Eric also obtained a 40-hour certification in Mediation from the Center for Conflict Resolution.