Jan Holland, Esq.
Branch Director, Investigations
Jan has over 20 years of professional experience in legal and managerial positions, serving her community in leadership roles in Federal, state, and local government, as well as private industry.
Jan currently serves as the Branch Director for Investigations within the Resolutions and Equity Division. She provides oversight and guidance to the staff of the Investigations Unit, ensuring that EEO investigations are timely, thorough, clear, concise, and legally sufficient.
Prior to joining the Resolutions and Equity Division, Jan served with the Social Security Administration (SSA) as Acting Deputy Director and Supervisor for Operations with the Center for Accommodations and Disabilities (CADS) under the Office for Civil Rights and Equal Opportunity (OCREO). Prior to joining CADS, Jan served with the Center for Conflicts Resolution (CCR) as the Team Lead for the EEO complaints Compliance Team, a Final Agency Decision Analyst, second-level reviewer, and as a Mediator. Jan received several Director's Awards at SSA, including awards for her role in establishing an in-house mediation team and improving the agency's timeliness in releasing final agency decisions. Jan was also recognized for developing the EEO Academy Training Program to train newly hired EEO analysts who joined the office. Prior to joining SSA, Jan adjudicated EEO decisions for the U.S. Department of Agriculture in the Employment Adjudication Division of the Office of Adjudication.
Jan also served in leadership roles for the District of Columbia government, serving as Director of the Policy Research and Analysis Division of the DC State Education Office, and as Deputy Director of the Student Hearing Office in the Office of the State Superintendent of Education.
Jan credits her passion for justice and her legal foundation to the training she received as an attorney for the Juvenile Services Program with DC's Public Defender Service, as well as her work as an attorney with the Family Division of the Office of the Attorney General.
Jan has also enjoyed success as an entrepreneur with two business franchises, serving families throughout the DC Metropolitan area.
Jan graduated from Spelman College in Atlanta, GA and the Georgetown University Law Center in Washington, DC. She currently resides in the DC Metropolitan area. Jan views her two young adult children as a source of pride and achievement. She enjoys creating art, biking, beaches, gardening, and nature walks with the family's pet.